Accessibility Statement for

The Massachusetts Legal Assistance Corporation (MLAC) is dedicated to making our website accessible to everyone, including people with disabilities. We strive to ensure that every user has a universally accessible experience.

Measures to support accessibility

The Massachusetts Legal Assistance Corporation takes the following measures to ensure accessibility of

  • We include accessibility throughout our internal policies.
  • We assign clear accessibility goals and responsibilities.
  • We employ formal accessibility quality assurance methods.

Conformance status

MLAC follows the Web Content Accessibility Guidelines (WCAG) to ensure that our website is functionally and technically useable. WCAG outlines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of our content do not fully conform to the accessibility standard.

Limitations and alternatives

Despite our best efforts to ensure that all pages and content on are fully accessible, there may be some limitations. For example, some PDFs may not be easily accessible to people using screen readers to interact with the site. Also, certain Vimeo and YouTube videos are integrated into but cannot be considered as part of our WCAG compliance because we do not have control over those sites. Mailchimp and Network for Good are two other third-party services we use (for our newsletter and donation page, respectively), and we do not have control over their accessibility features.

Assessment approach

Massachusetts Legal Assistance Corporation assessed the accessibility of by the following approaches:

  • Self-evaluation
  • External evaluation


If you are having difficulty accessing our web content, or if you need assistance with any part of our website, please let us know by contacting Erin Horan, Director of Communications: or 617-391-5627


This statement was updated on October 5, 2023