De Novo Center for Justice and Healing

Administrative Assistant – De Novo Center for Justice and Healing

De Novo Center for Justice and Healing is a community based agency that provides free legal aid and affordable mental health counseling for low-income people throughout the Greater Boston/Cambridge area.

Responsibilities:
Reception duties: Answer phones; screen callers for eligibility for the Center’s legal services; enter necessary intake information into LegalServer, relay messages to staff and volunteers; refer callers to other service providers and keep track of referrals; greet clients and other visitors; collect and record counseling client fees; prepare, file and retrieve counseling clients’ folders; keep files of administrative and counseling forms; schedule room use; maintain computerized client data base; compile data and prepare reports as requested; provide interpretation services in emergency situations.

Office duties: Order office supplies; keep supplies areas organized; oversee postal needs including opening and sorting incoming mail and processing outgoing mail; processing credit card donations, keeping a daily log of all incoming checks and donations, maintaining business equipment (copier, fax, printer, Pitney Bowes, etc.); purchasing of stamps, keep reception area neat and organized; supervise and schedule evening reception staff; assist volunteers with office equipment; provide assistance to the Accountant, Development Director, Deputy Director and Executive Director, as requested, perform additional tasks for the smooth functioning of the office as needed.

Qualifications:
Bilingual in Spanish and English required. Additional language skills a plus.

Experience as a receptionist, office manager, or work in a fast paced office environment. Ability to multi-task is essential.

Must be available to open office at 8:50 a.m. daily (must be available to answer phone calls, place supply orders for staff and coordinate deliveries between 9:00 am and 5:00 pm while working remotely due to COVID-19)

Experience and comfort with computers, especially data entry and Microsoft Word and Excel, and some knowledge of working in a SharePoint environment.

Sensitivity to people experiencing emotional distress. Experience and comfort working with people with low incomes, from diverse backgrounds, and with limited English proficiency.

Start Date: Immediately
Hours: 8:50 a.m. – 5:00 p.m. – 35 hours per week

SALARY/BENEFITS: Salary DOE, Excellent fringe benefit package, including health, life and short & long disability insurance, four weeks paid vacation, 403(b), and Flexible Spending Plan.

TO APPLY: Please send resume and cover letter to: John Froio, Deputy Director: jfroio@denovo.org
No phone inquiries, please.

De Novo is a Fair Employment Practices/Equal Employment Opportunity/disability accessible employer committed to maintaining a diverse workplace. Qualified candidates from diverse personal, cultural, and ethnic backgrounds are encouraged to apply.