De Novo Center for Justice and Healing

Administrative Assistant – De Novo

De Novo is community-based agency that provides free legal services and affordable mental health counseling for low-income people throughout the Greater Boston/Cambridge area. De Novo strives to create a diverse, equitable, inclusive, and safe work environment that welcomes, encourages, and values everyone’s contributions and fosters an exchange of ideas and mutual learning.

Reception duties:

  • Answer phones; screen callers for eligibility for the Center’s legal services and enter necessary intake information into LegalServer and relay messages to staff and volunteers;
  • Refer callers to other service providers and keep track of referrals;
  • Greet clients and other visitors;
  • Collect and record counseling client fees;
  • Prepare, file and retrieve counseling clients’ folders; keep files of administrative and counseling forms;
  • Schedule room use;
  • Maintain computerized client data base; compile data and prepare reports as requested;
  • Provide interpretation services in emergency situations.

Office duties:

  • Order office supplies; keep supplies areas organized;
  • Oversee postal needs including opening and sorting incoming mail and processing outgoing mail;
  • Processing donations including keeping a daily log of all incoming checks and donations;
  • Maintain office equipment (copier, fax, printer, refrigerator etc.) and assist volunteers and staff with office equipment;
  • Keep the reception area neat and organized;
  • Provide support to the Accountant, Development Director, Deputy Director and Executive Director, as requested;
  • Perform additional tasks for the smooth functioning of the office as needed.


  • Bilingual in Spanish and English required. Additional language skills a plus.
  • Experience as a receptionist, office manager, or work in a fast-paced office environment.
  • Ability to multi-task is essential. Must be available to open office at 8:50 a.m. daily
  • Experience with computers including: Microsoft Word, Excel, data entry and SharePoint
  • Sensitivity to people experiencing emotional distress.
  • Experience working with people with low incomes, from diverse backgrounds, and with limited English proficiency.

Hours: 8:50 a.m. – 5:00 p.m. – 35 hours per week (4 days onsite 1 day remote)

SALARY/BENEFITS: The position is 35 hours/week. Salary is commensurate with experience. Excellent fringe benefit package, including health, life, short-term disability, and long-term disability insurance, vacation, personal, and sick time, 403(b) plan, Flexible Spending Plan, training and professional development opportunities.

TO APPLY: Please send resume and cover letter to: John Froio, Deputy Director: Applicants are encouraged to apply early, as applications will be considered on a rolling basis. No phone inquiries, please.

De Novo is a Fair Employment Practices/Equal Employment Opportunity/disability accessible employer committed to maintaining a diverse workplace. Qualified candidates from diverse personal, cultural, and ethnic backgrounds are encouraged to apply.