Bilingual Front Desk Receptionist/Admin Assistant – Harvard Law LSC

The Legal Services Center (LSC) of Harvard Law School seeks to hire an Administrative Assistant who will be responsible for front office reception and administrative duties in support of our core teaching and justice missions. LSC is located at the crossroads of the Jamaica Plain and Roxbury neighborhoods in the City of Boston. Through an array of unique clinical offerings—Family Law/Domestic Violence Clinic, Predatory Lending/Consumer Protection Clinic, LGBTQ+ Advocacy Clinic, Housing Law Clinic, Veterans Legal Clinic, Federal Tax Clinic, Safety Net Project, and Estate Planning Project—students at LSC work under attorney supervision to provide essential legal services to low-income clients. This position represents a unique opportunity to join a dynamic community law office and teaching program.

Job-Specific Responsibilities

As a Bilingual Administrative Assistant you will:

  • Greet and assist those who come to LSC – clients and visitors alike – by answering questions and directing to the appropriate program or person. Provide referrals to other community organizations when appropriate.
  • Perform a wide range of administrative duties such as answer phones, transfer calls, handle incoming/outgoing mail and faxes, coordinate deliveries, and order/maintain office supplies.
  • Provide English/Spanish interpretation as part of scheduled client phone calls and meetings with students and staff. Assist with translation of materials/documents as needed.
  • Support office meetings/events, such as staff meetings, student orientations and guest speakers, by assisting with room setup, catering, AV, and materials
  • May help process billing and finances

Basic Qualifications

Minimum 2 years of experience in office administration and customer service. Education beyond high school may count toward experience. Fluency in English and Spanish required.

We are looking for people who have:

  • Excellent interpersonal skills, strong client- and customer-service orientation
  • Strong verbal and written communication skills in both English and Spanish. Knowledge of additional languages a plus.
  • Attention to detail, comfortable in a fast-paced work environment, discretion and good judgement
  • Solid working knowledge of Microsoft Office suite (Word, Outlook, PowerPoint and Excel)
  • Experience working with a broad range of people from diverse backgrounds
  • Enthusiastic about being part of a program that helps people with urgent legal needs
  • Commitment to diversity and an inclusive working and learning environment

Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions or any other characteristic protected by law. Consistent with our commitment to diversity, we strongly encourage people from underrepresented groups and all qualified persons to apply for this position.

To Apply

Applications must be submitted via Harvard’s Human Resources website. The posting and online application portal can be found here. Or copy and paste the following link into your web browser: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25240&siteid=5341&PageType=JobDetails&jobid=1914501

About the Legal Services Center

Located at the crossroads of Jamaica Plain and Roxbury in the City of Boston, the Legal Services Center is a community-based clinical law program of Harvard Law School. Through an array of unique clinical offerings—Family Law/Domestic Violence Clinic, Predatory Lending/Consumer Protection Clinic, LGBTQ+ Advocacy Clinic, Housing Law Clinic, Veterans Legal Clinic, Federal Tax Clinic, Safety Net Project, and Estate Planning Project—and numerous projects and pro bono initiatives we provide essential legal services to low-income residents of Greater Boston and in some instances, where cases present important law reform opportunities, to clients outside our service area. Our longstanding mission is to educate law students for practice and professional service while simultaneously meeting the critical needs of the community. Since 1979, we have engaged in cutting-edge litigation and legal strategies to improve the lives of individual clients, to seek systemic change for the communities we serve, and to provide law students with a singular opportunity to develop fundamental lawyering skills within a public interest law setting. To these ends, we actively partner with a diverse array of organizations, including healthcare and social service providers and advocacy groups, and continually adapt our practice areas to meet the changing legal needs of our client communities. We encourage diversity, value unique voices, and pursue with passion our twin goals of teaching law students and advocating for clients.