Northeast Legal Aid, a non-profit legal aid office, seeks three (3) bilingual (English-Spanish) entry-level receptionists/intake workers/legal assistants to respond to high volume telephone and walk-in requests for legal services.
Two of the positions will be based in our Lynn office and one will be based in our Lowell office but the selected candidates will move between our Lynn, Lawrence and Lowell offices to cover for absent employees as necessary.
Duties include: greeting walk-in clients, answering intake phones, screening clients for eligibility, accurate data entry into client case management system, other clerical duties as assigned by attorneys and paralegals including typing client correspondence, organizing case files, copying, faxing, and scanning.
Must have excellent customer service skills and experience with Microsoft Applications including MS Word, Excel, Outlook email/calendars.
Bilingual ability in Spanish is required; and strong preference for candidates with experience working with diverse low income populations.
NLA is an Equal Opportunity Employer. Please send a resume and two references to firstname.lastname@example.org.