Bilingual Receptionist/Intake Worker/Legal Assistant – NLA

Northeast Legal Aid, a non-profit legal aid office, seeks a bi-lingual (English-Spanish) entry-level receptionist/intake worker/legal assistant to respond to high volume telephone and walk-in requests for legal services.

This position will be based in our Lynn office but the selected candidate will move between our Lynn, Lawrence and Lowell offices to cover for absent employees as necessary.

Duties include: greeting walk-in clients, answering intake phones, screening clients for eligibility, accurate data entry into client case management system, other clerical duties as assigned by program administrators including typing client correspondence, organizing case files, fiscal and other filing, copying, faxing, and scanning. 

Must have excellent customer service skills and experience with Microsoft Applications including MS Word, Excel, Outlook email/calendars. 

Bilingual ability in Spanish is required; and strong preference for candidates with experience working with diverse low-income populations.

NLA is an Equal Opportunity Employer.  Please send a resume and two references to creardon@nla-ma.org.