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Greater Boston Legal Services’ new online interview form improves access to justice

By Quinten Steenhuis

MADE is a wizard-like online interview developed by me at Greater Boston Legal Services that helps tenants who are being evicted. It can be completed on a smartphone or desktop computer completely without the help of a lawyer. It covers 300 questions and it educates tenants about their rights, helps tenants file paperwork, and sends tenants automated text-message reminders about follow-up paperwork and their court date. Read more…