Intake Paralegal and Pro Bono Coordinator – Legal Services Center HLS

The Veterans Legal Clinic at the Legal Services Center of Harvard Law School seeks to hire an Intake Paralegal and Pro Bono Coordinator. Working closely with clients and attorneys, the Intake Paralegal and Pro Bono Coordinator performs various critical responsibilities in support of the public interest mission of the Veterans Legal Clinic. The Clinic—through which Harvard Law students receive hands-on lawyering opportunities—provides direct legal representation to low-income disabled veterans and their families. The Intake Paralegal and Pro Bono Coordinator serves as the primary point of contact for new clients seeking assistance, as the primary administrative liaison to the Clinic’s panel of pro bono attorneys, and as the team member primarily responsible for maintaining case records, among other duties. The Clinic’s docket reflects a diverse array of practice areas, including appeals involving federal and state veterans’ benefits, discharge upgrade and correction of military records cases, and estate planning matters. The Clinic practices before agencies, in state and federal court, and before Department of Defense tribunals. Many of the Clinic’s cases raise cutting-edge issues involving the rights of disabled veterans.

As an Intake Paralegal and Pro Bono Coordinator, you will:
• Work closely with clients and attorneys on all aspects of the Clinic’s docket
• Conduct initial client intake phone calls and meetings, including screening cases for eligibility, gathering and organizing client documents, and maintaining case files
• Serve as a liaison with pro bono attorneys, referral organizations, and other third parties
• Help to manage the Clinic’s docket and maintain the Clinic’s case management system
• Contribute to community outreach and engagement efforts
• Provide administrative support to the Clinic’s mission in other respects.

We are looking for people who have:
• Demonstrated interest in working with the veterans community
• Commitment to serving low-income communities and persons with disabilities
• Ability to work well independently and as part of a team
• Excellent written, verbal, organizational and interpersonal skills; superior managerial skills; strong attention to detail; knowledge of Microsoft Office Suite and legal case management systems
• Ability to thrive in a high-volume public interest law office
• Flexibility and the ability to handle multiple priorities; discretion and good judgment
• Commitment to diversity and an inclusive working and learning environment
• Experience with military service or otherwise have a personal connection or demonstrated commitment to the military/veteran community

Additional Information
This is an initial one-year term appointment with potential for renewal, subject to departmental funding and need. The position represents a unique opportunity to join Harvard Law School’s clinical program, to work in a dynamic public interest and clinical teaching law office, to serve the veterans community, and to develop administrative and advocacy skills. Salary is commensurate with experience.

To Apply
Applications must be submitted via Harvard’s Human Resources website. The posting and online application portal can be found here. Or copy and paste the following link into your web browser:

About the Veterans Legal Clinic
Founded in 2012 at the Legal Services Center of Harvard Law School, the Veterans Legal Clinic provides pro bono legal assistance to veterans and their families. Our goal is to protect the legal rights of the veterans community through determined, passionate, and effective advocacy. In addition to representing individual clients, the Clinic also pursues broader initiatives to improve the systems that serve the veterans community. To learn more about the Clinic, please visit here.

About the Legal Services Center
Located at the crossroads of Jamaica Plain and Roxbury in the City of Boston, the Legal Services Center is a community-based clinical law program of Harvard Law School. Through six clinical offerings—Family Law/Domestic Violence Clinic, Predatory Lending/Consumer Protection Clinic, Housing Clinic, Veterans Legal Clinic, Federal Tax Clinic, and the LGBTQ+ Advocacy Clinic—and numerous projects and pro bono initiatives we provide essential legal services to low-income residents of Greater Boston and in some instances, where cases present important law reform opportunities, to clients outside our service area. Our longstanding mission is to educate law students for practice and professional service while simultaneously meeting the critical needs of the community. Since 1979, we have engaged in cutting-edge litigation and legal strategies to improve the lives of individual clients, to seek systemic change for the communities we serve, and to provide law students with a singular opportunity to develop fundamental lawyering skills within a public interest law setting. To these ends, we actively partner with a diverse array of organizations, including healthcare and social service providers and advocacy groups, and continually adapt our practice areas to meet the changing legal needs of our client communities. We encourage diversity, value unique voices, and pursue with passion our twin goals of teaching law students and advocating for clients. To learn more about LSC, please visit here.