Paralegal – Mental Health Advocacy Program for Kids – Health Law Advocates

An exciting opportunity to support legal representation for at-risk children within a growing program of a leading non-profit, public interest law firm.

The Opportunity
HLA is a dynamic non-profit, public interest law firm whose mission is to provide pro bono legal services to low-income Massachusetts residents having difficulty accessing or paying for health care. Founded in 1996, HLA provides individual representation and advice for more than 1,000 clients annually. HLA also engages in system-wide litigation, public policy advocacy and educational programming to advance its goals. Learn more about us at

HLA’s Mental Health Advocacy Program for Kids (MHAP for Kids) diverts children with unmet mental health needs from the juvenile justice system and helps them access services. MHAP for Kids attorneys are embedded in Family Resource Centers where they help at-risk youth overcome barriers to treatment in school systems, state agencies, and the court system. A Boston University study of MHAP for Kids found that the program improves the health of children and their families. MHAP for Kids has received state funds to continue this work in the Family Resource Centers since FY’18. HLA seeks to expand MHAP for Kids statewide. We are currently seeking a highly qualified, motivated professional to join our team in this rapidly growing program.

HLA is committed to diversity in its workforce. A crucial part of HLA’s vision is supporting cultural and linguistic competence, as well as ensuring diversity of staff and volunteers, so clients can be best served. Women, individuals with disabilities, LGBTQ individuals, people of color, and people who speak English as a second language are encouraged to apply.

The MHAP for Kids Paralegal: Responsibilities
Each MHAP for Kids Paralegal provides critical support to five attorneys and works closely with those attorneys’ clients, from intake through closure. The person in this position is the first point of contact for clients and assists with routine and non-routine tasks that are important but do not require an attorney’s training. The paralegal also supports the program’s evaluation team from the Boston University School of Public Health (BUSPH).

More specific activities include:
– Intake: Conduct initial client intake phone calls and draft follow up correspondence; manage and triage all inquiries from individuals seeking assistance; perform client eligibility screenings; manage client waitlist; interact with client referral organizations
– Case work: Maintain case management system; secure signed release forms and verify MassHealth enrollment; gather and organize client documents; review and summarize school, medical, and treatment records; attend meetings with MHAP for Kids staff attorneys; prepare documents for hearings
– Program evaluation: Conduct client interviews; gather client questionnaires; assist the BUSPH team in other ways as needed
– Provide administrative support to program director
– Other duties as assigned

The MHAP for Kids Paralegal: Qualifications

All HLA employees are expected to have the skills to:
– Work both independently and as an effective team member
– Communicate clearly and professionally
– Maintain confidentiality
– Demonstrate intellectual curiosity and openness, with the desire and ability to listen and learn
– Understand and believe in the mission of the organization
– Embody the values of the organization, including a commitment to decreasing inequity in society

In addition, requirements specific to this position are:
– Bilingual proficiency (English/Spanish)
– Proficiency in Microsoft Office software
– Patience on the phone
– Meticulous organizational and time management skills

This position includes a robust benefits package including competitive salary (based on experience and other qualifications), comprehensive health insurance and a generous paid leave policy.

To Apply
Applications must be submitted online at and will be accepted on a rolling basis until the position is filled. A cover letter is required.