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Pro Bono Coordinator – CLA

Community Legal Aid (CLA) is the non-profit legal services program providing free civil legal assistance to low-income and elderly residents of Central and Western Massachusetts. CLA has over 150 dedicated, talented staff working across multiple offices. Our core work includes effective client-centered advocacy and robust outreach to and partnerships with our client communities.

CLA seeks a Pro Bono Coordinator who will help administer its Private Attorney Involvement (PAI) volunteer programs. Because CLA does not have sufficient attorneys on staff to fully meet the demand for our services, CLA oversees several programs that provide opportunities for private attorneys from law firms and corporations to volunteer their time to provide legal assistance to CLA’s client communities.

The coordinator will work in CLA’s Worcester office and will assist clients and attorneys participating in CLA’s PAI programs. The coordinator will conduct client intakes and administer lawyer-for-the-day and pro bono clinics; refer appropriate cases to volunteer attorneys; open and close cases in a timely manner and maintain contemporaneous records in our case management system; engage in outreach and recruitment of volunteer attorneys; and assist in the coordination and presentation of volunteer training events. The coordinator will also help with the preparation of periodic grant reports.

The candidate should have access to reliable transportation and be willing to occasionally travel to different parts of CLA’s five-county service area. As part of their effort to recruit and engage with volunteer attorneys, the candidate will also be required to attend meetings and events outside of normal business hours on occasion, including early morning and after hours. Part-time hours negotiable.

QUALIFICATIONS: Experience coordinating volunteer projects preferred but not required. Strong organizational, communication, computer, and interpersonal skills are needed. Strong attention to detail and ability to balance the demands of multiple projects and responsibilities. Familiarity with civil legal services, the practice of law, or the Massachusetts legal system preferred but not required. Fluency in Spanish a plus. Bachelor’s degree from 4-year college; or one to two years related experience and/or training; or equivalent combination of education and experience required.

COMPENSATION: The starting salary for a full-time position is $47,490, which is based on a union scale and adjusted upward depending on experience. CLA offers a very generous benefits package that includes 401(k) with employer-paid contribution; low-cost health insurance (medical, dental, and vision) for employees and their dependents; paid leave (4 weeks vacation, 3 personal days, 12 sick days, and 13 holidays); and relocation stipend.

APPLICATION PROCESS: Please apply online on our website. Alternatively, you can submit your cover letter and resume to: Alicia Vaughan, HR Director, Community Legal Aid, 370 Main Street, Worcester, MA 01608, or email

CLA is an Equal Opportunity Employer and strives to ensure that our staff members reflect the diversity of the communities we serve. CLA encourages applicants from a broad range of backgrounds and experiences. CLA has a hybrid workplace and requires all employees to be up to date with their COVID-19 vaccines or undergo weekly testing.