Program Manager – MLAC

The Massachusetts Legal Assistance Corporation (MLAC) is accepting applications for a part-time Program Manager position to manage and coordinate the COVID Eviction Legal Help Project, a statewide legal services delivery system to deliver legal assistance to income eligible tenants and owner-occupants in Massachusetts facing eviction due to the impact of COVID-19. This is a grant-funded part-time position (15-20 hours per week) through December 31, 2021, available either as a consultant role or as a temporary hire. The position is currently remote until further notice.

The COVID Eviction Legal Help Project is a statewide, coordinated legal services delivery system for income-qualified tenants and owner-occupants. The initiative provides legal assistance statewide to low-income tenants and owner-occupants who are at 200% or below the Federal Poverty Level in COVID-related eviction cases. The initiative seeks to ensure that legal assistance is available to all who are eligible in order to achieve or preserve housing stability.
The Massachusetts Legal Assistance Corporation (MLAC) is a non-profit organization established by the Commonwealth to provide funding for legal assistance programs to ensure that low-income people with critical, non-criminal legal problems have access to legal information, advice, and representation. MLAC provides leadership and support for the continued improvement of legal aid to low-income people and is the largest funding source for civil legal aid organizations in the Commonwealth. MLAC is an exciting place to work with a diverse staff and an inclusive workplace environment.
MLAC is an Affirmative Action/Equal Opportunity Employer, committed to diversity in its workforce. A crucial part of MLAC’s vision is supporting cultural and linguistic competence, as well as ensuring diversity of staff and volunteers, so clients can be best served. Women, individuals with disabilities, LGBTQ individuals, people of color, and people who speak English as a second language are encouraged to apply. Learn more about us at

The Program Manager reports to the Executive Director, and is responsible for oversight of the programming and management of the COVID Eviction Legal Help Project (CELHP). The ideal candidate will be a strategic thinker and a quick problem-solver, collaborating with and managing relationships with partner organizations and stakeholders in a timely and efficient manner.

 Oversee the overall delivery of CELHP legal services through contracts with eight partner
organizations to ensure program delivery and success
 Collaborate with funder, project managers and project director at partner organizations
 Coordinate key decisions related to overall management of project
 Develop and strengthen relationships with funder, project staff and partner organizations
 Lead regular meetings with funder and project partners
 Craft effective messaging and serve as a spokesperson as needed Proactively foster a collaborative working environment with peers and mitigate challenging team dynamics
 Motivate and empower peers and team members, establish common ground, recognize and
resolve potential areas of conflict
 Simultaneously oversee several areas of work with minimal oversight
 Manage a large number of parallel, time-sensitive tasks and serve as a “go to” resource for
questions on other team member deliverables
 Monitor the progress of the project to ensure goals are achieved on time
 Work effectively with MLAC and funder staff involved in fiscal, administrative and data
reporting for CELHP

 Bachelor’s degree with a minimum of 5 years of experience managing complex programs or
grants, and experience with relationship management
 Ability to get up to speed very quickly on requirements and deliverables of multifaceted projects
 Strong organizational and critical thinking skills, and attention to detail
 Demonstrated ability to learn new tools, techniques, processes quickly with minimal guidance
 Ability to quickly resolve recurring issues, connecting with key players as needed
 Highly developed skills to handle and prioritize multiple tasks, set priorities, and meet deadlines
 Experience overseeing the work of peers and project partners in a collaborative environment
 Ability and patience to actively listen and deliver difficult messages at any level
 Experience working with multiple stakeholders from various backgrounds and a demonstrated
commitment to racial and social justice work
 Ability to ramp up on specifics of a supported area with minimal guidance
 Excellent communicator and quick thinker
 Proficiency with Microsoft Office (e.g. Outlook, Word, Excel and PowerPoint)
 Interest in working in a non-profit environment
 Familiarity or experience with civil legal aid a plus

Compensation, including benefits, is competitive, depending on experience.
To Apply: Interested candidates should submit a resume and cover letter in PDF to by Tuesday, June 15, 2021. Applications without a cover letter will not be reviewed. Please put the job title in the subject line of your email, and, in your cover letter, please mention where you saw this posting. Reasonable accommodations in the application process will be provided upon request to individuals with disabilities. No phone calls, please.