Project Coordinator, Massachusetts Legal Aid Websites Project – MLRI

Deadline to Apply: This is a fast-track hire. Application materials will be reviewed and interviews will be scheduled on a rolling basis; interested and qualified candidates are strongly encouraged to submit application materials promptly.

The Opportunity: MLRI is seeking an energetic self-starter to join the Massachusetts Legal Aid Websites Project as a Project Coordinator. This newly created position will play a critical role in supporting three Website Project staff members and five legal aid websites that collectively provide legal information, referrals, advocacy support and pro bono opportunities for attorneys and low-income Massachusetts residents. This is a full-time position that reports to the Director of the Massachusetts Legal Aid Websites Project. It is an exciting opportunity for someone who is passionate about using their skills and talents to promote social justice.

About MLRI: Founded in 1968, MLRI is a nationally-recognized nonprofit poverty law and policy center. Our mission is to provide statewide advocacy and leadership that advances economic, racial, and social justice for low-income people and communities. We pursue systems change through litigation, legislative and administrative advocacy, coalition building, community lawyering, and other strategies to address laws, policies and practices that harm low-income people. MLRI’s advocacy incorporates a racial equity lens and a community-driven framework that centers the voices and experiences of people with lived experience of poverty, economic, and racial injustice. MLRI is also the statewide multi-issue poverty law support center in the Massachusetts civil legal aid delivery system; our advocates provide substantive expertise and technical assistance to frontline legal aid field programs and many other providers who serve low-income people and communities in Massachusetts. Visit www.mlri.org.

About the Massachusetts Legal Aid Websites Project: The Massachusetts Legal Aid Websites Project, launched in 2005, uses technology to further access to justice. It currently consists of four statewide websites – MassLegalHelp.org, MassLegalServices.org, MassLRF.org and MassLAO.org – that provide legal information and resources to low-income people, as well as to a wide network of legal aid and other providers who serve low-income people. In the summer of 2023, we are adding a fifth website – MassProBono.org – to our portfolio, to connect private attorneys seeking volunteer opportunities with civil legal aid programs. The Websites Project is housed at and managed by MLRI.

Core Responsibilities:
This newly-created position will provide wide-ranging administrative and program support to the Websites Project, including but not limited to:

• Posting and updating large volumes of content to the websites using Content Management Systems (primarily Drupal) including editing and reformatting content to meet web accessibility standards.
• Posting translations of English content to MassLegalHelp.org
• Maintaining the Pro Bono Opportunities section of the MassProBono.org website, including reaching out to programs on a regular basis for updates.
• Maintaining the Legal Aid Program Directory on MassLRF.org, including reaching out to programs on a regular basis for updates.
• Supporting the advisory committees for the various websites, including meeting scheduling and notetaking.
• Assisting with managing statewide email lists that are linked to our websites.
• Assisting with outreach to attorneys, community partners, attorneys and the general public.
• Assisting with user testing.
• Assisting with Google Analytics reporting.
• Providing tech support for online trainings and events.
• Additional responsibilities as assigned from time to time.

Qualifications:

• Bachelor’s degree
• 0-2 years relevant work experience. Poverty law and/or nonprofit legal tech experience is highly desirable.
• You must be tech savvy, including experience with G Suite, Microsoft Office and online meeting platforms such as Zoom. Experience with a Content Management System (particularly Drupal), HTML, graphic design tools such as Canva, and/or experience creating videos or animations is a plus. Willingness and capacity to learn more about other technology platforms used by our websites is essential.
• Excellent organizational abilities and demonstrated attention to detail are a must.
• Excellent oral and written communication skills.
• Demonstrated self-reliance and ability to work both independently and as part of a team.
• Be ready to learn new tasks and skills in the context of a fast-paced environment.
• Proficiency in reading and writing in Spanish is preferred.
• Experience with community outreach is a plus.
• Commitment to MLRI’s mission to serve low-income and vulnerable populations.
• Must be authorized to work in the United States for any employee.

Salary and Benefits:

• MLRI’s salary scale is based on experience. New college grads start between a range of $50,000 – $60,000 per year
• MLRI provides a very generous benefits package including health, dental, vision, life and disability insurance, 403(b) plan including a 3% employer contribution after a vesting period of 6 months, as well as vacation, holiday, and family leave.

Location:
MLRI is located in Boston, Massachusetts. We have a hybrid work environment.

How to Apply:
Please email a cover letter outlining experience and qualifications and a resume to humanresources@mlri.org, with “Website Project Coordinator” in the subject line. No phone calls please.

Commitment to Diversity and Inclusion
MLRI is an equal opportunity employer that values a diverse workforce and an inclusive culture. We believe that having a staff, board, and volunteers with diverse personal and professional backgrounds and lived experience enhances our ability to meet our mission and creates an environment where all members of our community can thrive. We strongly encourage applications from women, people of color, immigrants, persons with disabilities, members of the LGBTQ community, people with lived experience of poverty, and people from underrepresented and historically marginalized groups.