Northeast Legal Aid, a non-profit legal aid office, seeks a bilingual (English-Spanish) entry-level receptionist/intake worker/legal assistant to respond to high volume telephone and walk-in requests for legal services.
This position will be based in our Lynn office, but the selected candidates will move between our Lynn, Lawrence, and Lowell offices to cover for absent employees as necessary.
Duties include: greeting walk-in clients, answering intake phones, screening clients for eligibility, accurate data entry into client case management system, other clerical duties as assigned by attorneys and paralegals including typing client correspondence, organizing case files, copying, faxing, and scanning.
Must have excellent customer service skills and experience with Microsoft Applications including MS Word, Excel, Outlook email/calendars.
Bilingual ability in Spanish is required; and strong preference for candidates with experience working with diverse, low-income populations.
NLA is an Equal Opportunity Employer seeking diverse candidates. Please send a resume and two references to firstname.lastname@example.org.